NexTraqfrom $39.95 monthly fee + $179 software
Ease of Use7.6/10
Suitable for fleets8.6/10
Features & Technology8.5/10
- Provide one of the best stellar safety features
- Transparent about its offering and features
- Driver coaching features
- Comparative driver analysis
- Poor customer support - problems don't get resolved promptly
- Some negative reviews on its Better Business Bureau page
- Unexpected fees and slow resolutions
- Speed limit is not always correct
NexTraq fleet management provides a reliable, easy-to-use, and effective solution to the GPS vehicle and fleet monitoring industry. With NexTraq, you can manage fleets in transport, construction, manufacturing, agriculture, heavy equipment, food, beverage and utilities. The platform is entirely cloud-based.
The features associated with NExTraq are phenomenal. These include vehicle tracking’s work scheduling board, automated driver task allocation, routing and real-time notifications.
The ‘Geofencing and Mapping’ feature of NexTraq fleet tracking system enables users to make virtual boundaries across job sites.
In addition, the software allows users to handle payroll schedules, track stolen equipment, and monitor the departure and arrival times of trucks with a virtual time card.
The system also enables a business to track and evaluate its fleet’s commercial fuel consumption. Likewise, NexTraq features compliance with ‘Electronic Logging Devices,’ a custom reporting engine, and a fleet maintenance module.
It also features numerous hardware components such as power take-off and temperature, a NexTraq integration accelerometer, and driver ID sensors. For iOS and Android app users, NexTraq mobile apps are also available. Customers can contact NexTraq customer service via telephone, e-mail, NexTraq FAQs, and product videos.
Overview Of The Services Provided
NexTraq Fleet Software allows businesses to manage all their fleet tracking requirements by providing multiple features to simplify each operation. Reports and functions for real-time alerts display all of this data in real-time, helping you to allocate each resource to maximum efficiency.
It is possible to tailor the program to provide each business’s type of service. Also, businesses can optimise their resources with this Fleet Tracking software, and thus, reduce fuel costs, provide time-sensitive reports and boost business income.
The NexTraq tracking GPS service can be used by fleet companies ranging from 2 to over 2,000 vehicles. With its robust platform and NexTraq app, the company has become a leading innovative provider in the telematics sector since its inception.
NexTraq’s geofencing capabilities are powered by Google Maps, allowing managers to monitor and receive alerts when drivers enter or leave designated geofenced areas.
As a result, it has gained the respect of more than 7,500 users globally within 15 years. And over the past couple of years, the business has grown rapidly. The service is available to business entities of all types.
With far more than 7,500 subscribers and 15 years of experience in the industry, NextTraq is indeed a pioneer in the telematics sector. And 95% of its users are eager to refer the company to their friends.
Prominent Features Of NexTraq
The US-based operations of NextTraq include broad customer support, in-house software development, sales, support, and NexTraq tutorial, as well as a nationwide network of installers.
Big tech companies like Landscape Concept Management, Pittsburgh Glass Works, Critical Power Solutions Inc., and Acres Group use NexTraq.
NexTraq Services include:
- Maintenance Scheduling
- Work Order Management
- Dispatch Management
- Driver Management
- Mileage Tracking
- Vehicle Tracking
- Fuel Management
NexTraq ELD Solution
The Federal Motor Carrier Safety Administration (FMCSA) approved NexTraq’s electronic logging system (ELD) system, and this ELD solution is among ELD listed on the FMCSA website. NexTraq ELD offers an integrated driver tracking system that allows fleet managers and owner-operators to easily track driver hours (HOS) compliance and DVIR inspections. It also enables businesses to boost their fleet performance.
Because of the potential connectivity, reliability, and safety issues associated with Wireless-based solutions, the company decided to go with a hard-wired, robust tablet solution.
By delivering a reliable, all-inclusive solution, the company removes customers’ difficulty in buying smartphones, tablets and data plans.
The key features of Nextraq eld solution include:
- User-friendly dashboard
- odometer readings from ECM
- Real-time HOS updates to manager and driver
- Integrated Nextraq fleet management solution
- Supports all required U.S. and Canadian driver types
- Automated Tracking of speed, location, and movement
- Easily record inspection data with integrated electronic DVIR
Features and Services of NexTraq fleet management solution
Free Hardware Installation
NexTraq offers the opportunity to install the hardware free of charge. This is a great feature in companies that may not have the resources or knowledge to install this kind of equipment.
Such a function is likely to apply to more advanced hardware, as it is easy to install OBD II devices. As the NexTraq hardware does not require a professional NexTraq installation fee, the solution thus saves you time and resources. However, you will pay a cancellation fee if you cancel the service early.
The fleet management device has hidden the drivers, so you wouldn’t have to think about your systems being manipulated by drivers.
NexTraq offers a variety of hardware options, including advanced dual-facing dashcams, asset and trailer trackers, and more. The hardware is designed to be tamper-proof and provides detailed tracking capabilities.
NexTraq offers resources for tracking harsh braking, speed, and total idling time.
And this may help fleet managers maximise their fleet’s fuel efficiency, thus keeping your driver and your community safe. You could analyse and evaluate driver performance on a per-driver basis, allowing you to start honest conversations about staying safe on the road.
NexTraq offers servicing information in addition to the safety feature for your driver. You may monitor when each truck requires maintenance, guaranteeing that your fleet is safe and fit for the job.
NexTraq now includes in-cab buzzers for alerting drivers about poor driving behaviors and MobileBlock technology to prevent active drivers from using mobile phones inappropriately while driving.
This technology operates through a pod mounted in company vehicles, which syncs with an app on the driver’s phone, locking the screen to keep drivers focused on the road
Fleet management solution NexTraq lets you optimise fuel-efficient routes for your fleet. It provides NexTraq fuel cards for tracking, controlling, and evaluating fuel consumption.
It also helps you to know how drivers fuel, thus reducing inefficiencies. By monitoring the harsh braking, idling, and speed of your drivers, you could train them about how to drive to save more fuel.
NexTraq offers a maintenance portal and vehicle diagnostic data to help fleet managers quickly learn what would be wrong with their vehicles and immediately start work on maintenance.
Fleet managers can, however, set up alerts to notify them of the need for preventive maintenance. These can ensure you boost your fleet’s life and stop breakdowns.
Extensive alerts and notifications are available from NexTraq software. You can choose from more than 30 alerts you can get in real time and help ensure the safety of your vehicle. Alerts could be scheduled to appear via text or email messages. And this includes alerts for things such as rpm, idling time, departure or arrival from the destination, and mechanical problems.
You may also arrange more than Forty reports to fully understand idling time, vehicle status, fuel economy, and overall operation.
GPS Tracking Feature
The GPS vehicle tracking service from NexTraq can monitor the routes your drivers are taking and the stops they are making, and you can see detailed routes and stops. Through this GPS tracking feature of NexTraq, fleet managers can monitor safety information such as harsh braking and speed.
This fleet tracking software can be used to track repairs, such as tire replacements and oil changes. And this can make a difference by helping you to save money on repairing your vehicles because you can take good care of your fleet vehicles proactively.
Help and Support
You can use your phone, live chat, or email to contact service and support. Also, the official website has a FAQ page that offers solutions to popular questions.
Ease Of Use
Google Maps supports NexTraq’s platform, which means all you want to do on Google Maps can be done using NexTraq maintenance software. As a result, you’ll be able to track data and route information using the street view app.
The app refreshes each minute (though this can be changed to 30 seconds), so fleet managers get real-time alerts at any time about where the vehicles are. And this fleet tracking solution also supports the capacity to geofence various areas.
Therefore, fleet managers can draw a virtual boundary around an area to receive alerts when a vehicle reaches or leaves a specific location. This feature is particularly beneficial when you need to monitor the arrival of a car at a work site or airport.
Benefits of Using NextTraq
Detailed Reporting Data
Data provided by NextTraq contain easy-to-read graphs and charts, and hence the reporting material is comprehensive and easily understandable. You can also configure the reports to guarantee you only get the necessary details.
NexTraq provides access to over 40 reports via its cloud-based platform and mobile app. These reports and alerts include live notifications for safety hazards or vehicle maintenance requirements based on diagnostic trouble codes (DTCs).
The map view of the fleet management provider is highly interactive. It enables you to monitor even the weather near your vehicle’s location because you can ensure your drivers are safe when there is a storm. However, if a service or delivery is delayed due to the poor climate condition, you’ll be able to notify your customers.
The advantage is that if a driver approaches the geofenced area, you can set up geofences by zip code on the map, and you will receive an alert.
Another advantage of the NexTraq fleet tracking solution is that, unlike most of the NexTraq competitors, it keeps the history of your vehicles for 90 days. This detailed history can be used to track and train trends in driver behaviours to perform at their best.
Also, in the event of a major safety hazard, you could set live alerts to receive an email or text message. You can, however, schedule updates on your fleet to effectively manage fuel use, understand your vehicle’s history and assess your fleet’s overall condition.
Variety Of Safety Measures
NexTraq offers a variety of safety measures for small and medium-sized businesses to keep them on top of the success of their drivers.
And thus, offering accurate information on the protection of your fleet so that you can reduce dangerous driving and also save fuel consumption. You can also review driver safety scorecards that recognise hazardous driving habits and increase the visibility of workers.
Such factors make NexTraq an excellent solution to ensuring the safety of drivers and society for small businesses.
NexTraq fleet mobile app solution prevents drivers from using their mobile devices for communicating, writing, emailing, and surfing the web while driving. And this technological advances for fleet managers helps to keep drivers focused on the road rather than their mobile devices. To ensure overall safety, this is a fantastic add-on feature.
Online Education System By NexTraq
NexTraq also has an online educational platform for companies that you can use to reduce your business ‘ liability and risk. It helps implement strategies to deal with unsafe driving habits and ensure that your drivers are up-to-date about essential, safe driving behaviours.
The NexTraq system records all events related to safety, such as speeding, braking or acceleration that is too extreme, idling that is unnecessary, and crashes. With this feature, you can better understand how the fleet works by monitoring driver behaviour.
You will also see if driver education needs to be prioritised and strategies developed to boost the performance of your fleet.
NexTraq has no minimum requirement for vehicles, which means it serves fleets of all sizes. The contract arrangement includes upfront payment for vehicle equipment and a monthly subscription charge for using the software.
NexTraq’s pricing structure is tailored to meet the unique needs of each business, which means it serves fleets of all sizes. However, NexTraq does not publicly list specific pricing details on its website. For accurate and customized pricing information, businesses are required to contact NexTraq’s sales team directly.
The contract with NexTraq typically ranges from 12 to 36 months, providing flexibility for businesses in terms of commitment length. One of the significant advantages of choosing NexTraq is the free hardware installation they offer with any purchase. This is a notable service that many of NexTraq’s competitors charge for, potentially saving businesses considerable upfront costs.
For businesses seeking additional safety features, NexTraq offers a Driver Safety package. This package includes important tools like driver’s vehicle inspection reports (DVIRs), in-cab buzzers, and dashcams.
The estimated cost for a three-year plan with dashcams is approximately $39.95 for outward-facing cameras or $42.95 for dual-facing cameras, though these prices can vary based on specific business requirements and criteria.
NexTraq Customer Reviews
Customers that use NexTraq give their honest opinion and reviews regarding the system. They offer their positive as well as negative comments regarding it.
Our team of experts researched on NexTraq thoroughly and commented that though NexTraq has a YouTube channel, there was no NexTraq demo of the product on it. To set up a demo, you will have to work directly with NexTraq if you want hands-on experience with the software.
Customers who gave NexTraq a positive review hailed the safety feature and how it has helped their business. They also like the ability to track their vehicle location in real-time and the fact that it is a customisable & feature-rich software.
Those who gave the company negative reviews complain about NexTraq customer support that doesn’t get the problem solved on time. Some users also show dissatisfaction over incorrect speed limits, Unexpected fees and slow resolutions of the product.
On the Better Business Bureau website, NexTraq has a pretty good reputation. However, the business had few ratings on many consumer reviews sites.
This might be a deal-breaker for some, but it does not mean that the fleet management solution provider is not providing excellent services. Moreover, finding suitable fleet management and ELD solution for your business needs can be time-consuming. Kindly fill out our free consultation form, and we will help you in no time.
Recent customer reviews have highlighted issues with customer service, particularly regarding responsiveness and resolution of problems. There are reports of unexpected fees and difficulties with contract terms, including auto-renewal and cancellation policies. While the software is generally well-regarded, these customer service issues are a point of consideration for potential clients.
Advantages and Disadvantages of NexTraq
NexTraq delivers robust fleet tracking solutions for the GPS fleet tracking industry. The NexTraq fleet management solution goes beyond the basic safety features such as driver scorecards and preventative maintenance.
Driver performance needs a comprehensive approach, revealing where your best performers are among the drivers in your fleet. And this can lead to giving top performers additional incentives. The NexTraq telematics system, which features reasonable safety measures, can, however, help with the cost of insurance based on your provider, in addition to general liability for injuries and other problems on the road.
Our top choice for the best safety GPS fleet management solution for safety GPS fleet tracking is NexTraq because of its excellent services, free hardware setup, and lifetime warranty. As a result of its comprehensive safety tools combined with its product offering and plan structure, it is one of the best in the industry.