Big Road ELD by DashLink – Pros, Cons & Pricing (Features Overview 2025)

Big Road DashLink

$25 monthly cost

8

Customer Support

7.1/10

Ease of Use

8.7/10

Installation

9.1/10

Suitable for fleets

7.8/10

Features & Technology

7.4/10

Pros

• User-friendly for the driver
• Drivers can make log corrections
• Easy to install
• Two-way messaging
• Affordable -Low cost

Cons

• Easily disabled
• One device at a time
• Lacks many non-HOS features that more expensive products provide

With the ELD mandate fully in effect in both the United States and Canada, electronic logging devices are no longer optional. Every commercial driver and fleet operator needs a reliable solution to record hours of service and remain compliant. For many, the priority is finding something that is affordable, simple to use, and dependable on the road.

BigRoad DashLink has built a reputation as one of the most popular entry-level ELD systems in North America. Unlike high-end platforms that bundle in advanced telematics, AI dash cams, and analytics, BigRoad keeps the focus on compliance and usability. It is especially attractive for owner-operators, leased vehicles, and small fleets that want an easy plug-and-play option without committing to expensive hardware.

What sets BigRoad apart is its bring-your-own-device (BYOD) model. Drivers use their own smartphone or tablet with the BigRoad app, which connects via Bluetooth to the DashLink adapter. This setup reduces upfront costs, makes the system portable between vehicles, and eliminates the paperwork burden that many drivers still find frustrating. For anyone who values straightforward compliance at a fair monthly price, BigRoad remains a practical choice in 2025.

Does Big Road ELD Meet Compliance Requirements?

Yes, BigRoad DashLink continues to meet compliance requirements in the United States. It is listed on the FMCSA’s ELD registration site, which means it is an approved solution for hours of service logging. Drivers can automatically record duty status, driving time, and availability, and generate inspection-ready reports without extra steps. The plug-and-play design also makes it easy to switch the device between vehicles, which is helpful for leased or seasonal trucks.

In Canada, the situation is more complicated. Transport Canada revoked BigRoad’s earlier certifications for the DL-200 and FT1 models in January 2024. Since then, BigRoad has obtained new certifications under the FCBR20 identifiers through FPInnovations. These are listed as active and approved, but it is important for fleets and drivers to confirm that their exact model and software version appears as active on Transport Canada’s current list before use.

Overall, BigRoad DashLink is a compliant, inspection-ready option on both sides of the border as long as the proper model is in use. It eliminates the need for paper logs and reduces the risk of hours of service violations, making it a reliable choice for compliance in 2025.

BigRoad’s Acquisition by Fleet Complete

BigRoad began in Waterloo, Canada, in 2012 and quickly became known for its mobile hours of service app, one of the first widely adopted electronic logbook solutions. In 2017, it was acquired by Fleet Complete, which integrated BigRoad’s compliance expertise into its broader telematics platform.

That ownership changed again in October 2024, when Fleet Complete itself was acquired by Powerfleet. As a result, BigRoad now operates under the Powerfleet umbrella. The BigRoad brand continues to serve drivers and fleets directly, but now with the backing of a larger global telematics company.

Through these transitions, BigRoad has maintained its focus on accessible, affordable compliance solutions for small fleets and owner-operators. Its products remain available across North America through carrier partners like AT&T and TELUS, while benefiting from the wider resources of its parent company.

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Is Big Road ELD Device the Right Choice for Your Fleet?

BigRoad DashLink is best suited for drivers and fleets that want a straightforward, low-cost way to stay compliant without unnecessary extras. It is especially attractive for owner-operators and leased or seasonal vehicles because the device can be installed in minutes and easily moved between trucks.

For first-time ELD users, the setup process is simple. The DashLink adapter plugs into the diagnostic port and pairs with the BigRoad mobile app on a smartphone or tablet. From there, drivers can log hours, view remaining time, and generate inspection-ready reports with minimal training.

While BigRoad doesn’t offer the advanced telematics or in-depth analytics of more expensive platforms, it covers the essentials well. Features like two-way messaging, GPS tracking, IFTA reporting, and electronic inspections are all included. For fleets that prioritize compliance and simplicity over complex data analysis, BigRoad remains a practical choice.

Any negative side?

Honestly, Big Road ELD device may not be suitable for fleets who are looking for a full-featured high-end telematics solution with rich ROI possibilities. Namely, it does not have MPG and engine fault codes, DVR tracking and alerts, Macros/Workflow, and other advanced fleet management features.

Nevertheless, the Big Road Eld device works flawlessly with all the features it is currently equipped with, which is enough to get most drivers and fleet owners through their logging hassles. The trucking landscape is in perpetual evolution. Novel mandates and policies are constantly rolling out, and this can be bewildering.

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Weighing the Pros and Cons of Big Road DashLink ELD

However, this affordable ELD compliance solution is tested and designed to comply with all the FMCSA ELD mandate regulations and help you follow them effectively.

To make things easier for you, here’s a list of the basic pros and cons of the Big Road DashLink, before we dive into further details.

Big Road ELD Device Features & Our Analysis

Big Road DashLink ELD Device – the Perfect Choice

There, we said it. The question bothering you right now, is why?

The long list of products offering all kinds of features is enough to baffle, and even the most experienced drivers and fleet owners may not be able to decide which one is suitable for their business needs.

Below, we have compiled the undeniable data to back our claim. Check out the features on the Big Road ELD Device and DashLink in detail to see for yourself.

Core Features of BigRoad DashLink

BigRoad DashLink keeps its focus on essential compliance and fleet management tools. Instead of overloading the system with extras, it delivers the basics reliably.

Mobile Application

The BigRoad mobile app, available for iOS and Android, connects with the DashLink adapter to log driving hours automatically. Drivers can view their remaining hours, edit logs with proper annotations, complete DVIRs, and generate inspection-ready reports. The app also supports two-way messaging and document capture, reducing paperwork and improving communication with dispatch.

GPS Tracking and IFTA

DashLink includes GPS tracking that gives fleet managers real-time visibility into vehicle locations. The system automatically records distance by jurisdiction, making IFTA fuel tax reporting much easier. Managers can also review route histories and monitor driver behavior to improve safety and efficiency.

BigRoad Web App

The BigRoad web portal provides dispatchers and fleet managers with access to HOS logs, DVIRs, and GPS data. While the interface is simple compared to premium platforms, it delivers what most small fleets need: visibility into driver compliance, the ability to message drivers directly, and tools to address potential violations before they become a problem.

Benefits of Using BigRoad e-Log Solution

BigRoad has been around since 2012 and was one of the earliest companies to launch a mobile electronic logbook app. That experience shows in the product’s design: the app is straightforward, inspection-friendly, and easy for first-time ELD users to understand.

The system is consistently well-rated on both iOS and Android app stores, with drivers highlighting its clean interface and clear HOS recap displays. Features like real-time HOS tracking, simple duty status changes, and inspection-ready views make it less intimidating than some of the more complex platforms.

For fleets, the biggest benefit is affordability. With no upfront hardware cost and monthly pricing in the $19–$25 range, DashLink keeps compliance costs predictable. Add in GPS tracking, IFTA mileage reporting, document uploads, and two-way messaging, and BigRoad provides enough functionality for small and mid-sized operations to stay compliant and connected without overspending.

Popular Stand-Alone App

BigRoad started as a stand-alone logging app, and that simplicity remains one of its biggest strengths today. Drivers can download the app on their own smartphone or tablet and connect it to the DashLink adapter through Bluetooth. The setup works with both iOS and Android devices, though a mobile data plan is required.

The bring-your-own-device model makes BigRoad one of the most flexible ELD options. There are no large upfront hardware costs, and drivers who switch between leased or company vehicles can move the system easily. This portability makes it especially appealing for smaller fleets and independent operators.

In daily use, the app keeps things simple. Drivers can view recap hours, change duty status, upload documents, and send or receive quick messages with dispatch. Switching between DashLink-equipped and non-equipped vehicles is smooth, and the system automatically adjusts without complicated reconfiguration.

Big Road ELD Driver Card and Malfunction Guide

Every driver using an ELD is required to carry instructions that explain how to use the system, transfer logs, and handle malfunctions. BigRoad provides a driver card and a malfunction guide that meet these requirements.

The driver card includes step-by-step instructions for using DashLink during roadside inspections, transferring logs, and certifying records. The malfunction guide explains what to do if the system stops working or loses connection. Both documents are available as downloadable PDFs on the BigRoad website, and fleets can also request printed copies if needed.

While carrying a paper copy is not mandatory, it is a good idea for drivers to save the digital guide to their phone or tablet so it can be accessed quickly at any time. This simple step can prevent unnecessary delays or compliance issues during an inspection.

In-App Features

The BigRoad app keeps compliance simple. Drivers can view recap hours, update duty status, and present inspection-ready logs with minimal effort. Logs can also be edited with annotations when corrections are needed.

Two-way messaging and document uploads are built in, so drivers can send receipts or inspection forms directly to dispatch. The app also supports DVIRs, letting drivers record defects and certify inspections quickly.

Combined with GPS mapping and real-time tracking, the app gives both drivers and managers the tools they need without unnecessary complexity.

Website for Fleet Managers

The BigRoad web portal gives managers a simple way to monitor compliance and fleet activity. From the dashboard, they can track vehicle locations in real time, review route history, and keep an eye on hours of service for every driver.

The portal also includes DVIR reports, IFTA mileage tracking, and alerts for potential violations. Dispatchers can message drivers directly through the system, keeping communication clear and documented.

While it doesn’t have the advanced analytics or customization of premium telematics platforms, the web portal covers the essentials. For small and mid-sized fleets that want compliance tools without added complexity, it provides everything needed in one place.

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Stress-Free Inspection

BigRoad makes roadside inspections straightforward. Drivers can pull up inspection-ready logs directly in the app, showing duty status, hours remaining, and required annotations. Logs can be transferred electronically when requested by enforcement officers.

The app also supports quick DVIR reviews. Drivers can certify inspections and add notes on any defects, ensuring records are accurate and up to date. This keeps the process smooth and helps avoid delays during compliance checks.

Accessible Installation and Usage

The BigRoad DashLink is a plug-and-play device that connects directly to a truck’s diagnostic port, typically through a 6-pin or 9-pin cable provided with the system. Installation takes only a few minutes and does not require professional help.

Once connected, the DashLink communicates with the BigRoad mobile app via Bluetooth. Drivers simply pair their smartphone or tablet, and the app begins recording driving time automatically. The setup works across most commercial vehicles and supports both Android and iOS devices, making it a flexible option for mixed fleets.

This simplicity makes BigRoad especially useful for leased or seasonal trucks, where the ability to move the device between vehicles quickly is a real advantage.

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Recognition and Trust

More than just an ELD provider, BigRoad is recognized by Transport Canada, underscoring its dedication to maintaining top-tier regulatory standards.

This recognition is significant in the industry, highlighting the reliability of their solutions.

Extensive User Base

The daily usage of BigRoad ELD by over 500,000 drivers speaks volumes about its user-friendly interface and trustworthiness.

Beyond Compliance

While compliance is at its core, BigRoad takes it a step further by offering a free load-matching platform, crucial for optimizing mileage and ensuring timely payments to drivers.

Safety First

Prioritizing driver safety, BigRoad provides valuable tools like driver behavior reports video coaching sessions, and a digital vehicle inspection report (DVIR) application, all aiming to boost fleet uptime and maintain high safety standards.

Integrated Fleet Management

Fleet managers can benefit immensely from BigRoad’s platform, which offers real-time monitoring of drivers, ensuring timely progress and heightened safety.

Businesses with on-site equipment can utilize BigRoad’s asset trackers, an essential tool for theft prevention and accurate location tracking.

BigRoad is not just another ELD provider; they offer a comprehensive suite of tools that cater to both drivers and fleet managers.

Their focus on user experience, safety, and compliance makes them a top choice in the industry.

As we always emphasize, choosing the right tool depends on your specific needs, but BigRoad’s offerings make a compelling case for being a top contender in the ELD market.

Potential Challenges with BigRoad ELD

  Customer Support Concerns

BigRoad has recently overhauled its customer support framework, implementing a new, streamlined support system designed to enhance responsiveness and customer satisfaction based on feedback.

  Software Glitches

Users have highlighted occasional technical hitches with the app. Examples include the app not pausing correctly during stops, leading to potential inaccuracies in log records. Some users also found the platform a bit slow in terms of performance.

  Feature Limitations

There were observations about the software lacking in certain areas, which included real-time updating mechanisms and management of multiple roles or accounts.

Big Road ELD Device Pricing Explained

BigRoad remains one of the most affordable ELD solutions in 2025. The DashLink hardware is provided with no upfront cost, and fleets typically pay between $19.50 and $25 per vehicle per month, depending on the plan and contract length.

This monthly fee includes electronic logging, GPS tracking, IFTA mileage reporting, two-way messaging, and DVIR tools. The BigRoad mobile app is free to download, but each driver or vehicle connected to the system requires a subscription.

Exact pricing can vary based on fleet size, contract terms, and additional services, so BigRoad encourages customers to request a tailored quote. Still, compared to many competitors, the predictable low monthly fee makes DashLink a budget-friendly choice for small fleets and independent operators.

Feature Growth and Market Position

BigRoad has made steady improvements to its ELD system over the years. Updates to the mobile app have improved stability, enhanced Bluetooth connectivity, and ensured compatibility with the latest iOS and Android devices. The interface remains simple, making it ideal for first-time users and small fleets that value ease of use over advanced customization.

Core features include electronic logging, DVIR reporting, GPS tracking, and IFTA mileage summaries. These cover the essential needs of most compliance-focused operations. However, BigRoad does not offer engine diagnostics, fuel tracking, or downtime analytics — features often found in more advanced platforms like Samsara or Motive.

This positions BigRoad squarely in the entry-level ELD space. It’s a smart fit for independent drivers or small fleet operators who want a low-cost, no-fuss solution. While it may lack some extras, it delivers strong reliability, consistent updates, and everything you need to stay compliant and on the road.

Limitations of BigRoad DashLink

While BigRoad offers solid basics, it does come with a few trade-offs. The system relies on your smartphone, so battery drain and connectivity issues can arise if your phone isn’t charged or updated.

The device also works best when paired with only one mobile device at a time. Trying to switch between a phone and tablet can disrupt the connection or log accuracy.

Lastly, while the app is free to download, full access to stored logs, reports, and admin tools requires a paid plan — something new users might not expect upfront.

Big Road ELD User Experiences

BigRoad has built a solid reputation among small fleets and owner-operators. Most users appreciate its simple setup, clean app interface, and low monthly cost. Many say it’s especially helpful for staying compliant without getting overwhelmed by features.

Some users have reported occasional app crashes or Bluetooth connectivity issues, especially after updates. However, BigRoad’s support team is generally responsive and continues to improve stability through regular fixes.

Customer feedback also highlights that while the platform isn’t packed with high-end features, it consistently delivers on what it promises — straightforward, reliable ELD compliance.

Frequently Asked Questions (FAQ)

What is the BigRoad DashLink ELD?
It’s a plug-and-play electronic logging device that connects to your truck’s diagnostic port and syncs with the BigRoad mobile app to track HOS automatically.

Is it easy to install?
Yes. Just connect it to the diagnostic port (6- or 9-pin), pair it via Bluetooth to your mobile device, and you’re good to go.

Is BigRoad ELD compliant?
Yes. It is FMCSA-certified in the U.S. and Transport Canada-approved (under FCBR20 models) in Canada.

How much does it cost?
Around $19.50 to $25 per month, per vehicle, with no upfront hardware fees. Custom quotes are available.

Can I move it between vehicles?
Yes. It’s a BYOD system designed for flexibility, especially useful for leased or rotating trucks.

What features does it include?
Electronic logs, DVIRs, GPS tracking, IFTA reporting, two-way messaging, and a driver-friendly mobile app.

Are advanced fleet tools available?
No. It lacks engine diagnostics, MPG data, and detailed maintenance tracking. It’s built for simplicity.

Does it work on any truck?
It supports most commercial vehicles with a diagnostic port, using either a 6-pin or 9-pin connector.

What support is available?
BigRoad offers online guides, driver cards, and customer support via phone or email.

Is it good for small fleets or new operators?
Yes. It’s affordable, simple to use, and ideal for compliance-focused operations without complex needs.

Big Road ELD Final Words

BigRoad DashLink is a practical choice for fleets that want an affordable, no-frills ELD. It delivers reliable compliance with the FMCSA and Transport Canada mandates, along with enough core features to keep most small fleets running smoothly.

While it doesn’t offer advanced telematics or deep data insights, it covers the basics well — electronic logs, DVIRs, IFTA reporting, and real-time tracking. Its ease of use and plug-and-play design make it especially appealing for first-time users or operators who frequently switch trucks.

If your fleet is growing or you’re looking for ROI-focused fleet management, you may eventually outgrow BigRoad. But as a starter solution or long-term low-cost option, it’s hard to beat for what it offers at its price point.