Keep Truckin ELD in depth (Review: Cost & User Ratings 2021)

Keep Truckin ELD Device Reviews (Cost & Ratings 2021)

$150 + $20 monthly fee
8.1

Customer Support

6.9/10

Ease of Use

8.8/10

Installation

8.2/10

Suitable for fleets

8.3/10

Features & Technology

8.2/10

Pros

  • User-friendly
  • Easy to install
  • Affordable
  • Customer service support is always available 24/7
  • Fleet managers reports

Cons

  • Not able to tell if the driver is on a short haul range exception
  • Logs can only be edited by the dispatch when the day is complete
  • Strict contract

 

KeepTruckin ELD Device is one of the best eld devices out there, not just for its low price, but also for its features.

 

ELD Brand Hardware price Monthly subscription fee Yearly subscription fee Smart Dashcam
KeepTruckin ELD $150 from $20 to $35 $420 $100

Limited offer >>  Get Keep Truckin here and earn up to $200 gift card!

 

The Keep Truckin electronic log is one of our top reviews and is highly rated. Our Keep Truckin ELD reviews rank this device 9 out of 10.

keep trucking eld

In this review we are going to talk about:

Let’s dive into it!

 

Keep Truckin ELD Device Overview

The KeepTruckin ELD is a leading device available on the market.

KeepTruckin ELD price can range depending on the features. The cost of the Keep Truckin device is $150 and then there are several monthly plans: a Free Plan, the Starter Plan costs $20 per month and the Pro Plan costs $35 per month.

Compliance is being met by a high number of fleets and drivers that currently use the KeepTruckin ELD. It is affordable, easy to use, and contains many useful features.

What Is KeepTruckin ELD Device?

KeepTruckin ELD is a hardware used to connect the diagnostic port (ECM) of a particular vehicle. It allows drivers to track, edit and deliver their driving hours using their Android device or iPhone.

The KeepTruckin ELD also enables the dispatchers to view their driving hours, exchange messages and even track their location from their computers.

KeepTruckin Electronic Logbook App

This hardware works alongside the KeepTruckin Electronic Logbook App which is an editable, electronic log that replaces the paper log. Electronic Logbook App is currently the highest-rated app in Apple iTunes and the Google Play Store.

When the two are used together; that is the KeepTruckin Electronic Logbook and the KeepTruckin ELD, the Keep Truckin ELD starts to record the driving time automatically in compliance with the FMCSA rule.

You can get help and receive a quote that fits your needs by filling the questionnaire below.

Keep Truckin Top Ranked among ELD Devices

There are three main reasons why KeepTruckin eld is one of the top three eld devices.  The main reasons are:

  • useful features
  • great technical support
  • cost-effective compliance

Keep Truckin’s Useful Features

KeepTruckin’s electronic log has compelling features that simplify the management of fleets by maintaining transparency and proper communication. The features include:

24/7 technical support

KeepTruckin offers some of the best customer support services in the industry. The staff members are professionally trained and can be reached any time through emails, social media websites, or telephone. Their customer representatives always work ethically, professionally and maintain high levels of integrity when dealing with customers.

Cost-effective compliance

Cost of compliance is one of the significant issues that trucking companies face, especially those with smaller fleets. KeepTruckin’s electronic log helps to deal with this issue by ensuring that the users have an easy time and an affordable solution.

KeepTruckin is one of the most popular and affordable ELD systems on the market. It starts at $20 per month, with no additional charges; hence, very affordable to everyone. However, $20 is just the starting point, and the price can escalate from there.

 

KeepTruckin ELD with Cellular

Flexibility is one of the key principles of the KeepTruckin design, which can support all kinds of fleets. This powerful telematics device now has an integrated cellular connection.

Is There A Difference Between The Cell Enabled ELD And Cellular Up And Down Connection?

Yes, there is a difference between the cellular Up/Down connection and the cell-Enabled ELD.  Keep Trucking ELD Devices

A strictly cellular up/down connection is used by some ELD vendors to send information to the driver’s phone or tablet. This process relies completely on cellular coverage.

In locations with spotty or non-existent cell coverage, the HOS data would not be logged on the driver’s cell phone. This delay creates outdated information, thus creating the issue of non-compliance.

Engine-connected ELDs will record all pertinent information during a drop in cell coverage and still relay data to the drivers’ device once the signal has returned.

Benefits of an integrated cellular connection with an engine connected ELD

KeepTruckin cell-enabled ELD solved this delayed non-compliance problem. The solution connects the driver’s mobile devices to the engine by connecting to the ELD via Bluetooth or USB.

The logs are recorded in the KeepTruckin App and relayed to the driver’s mobile device.

KeepTrucking provides a full-proof data storage connection and zero risks of non-compliance! ELD’s that rely solely on cell networks simply cannot do this.

Importance Of KeepTruckin With Cellular

It’s Perfect For Mixed Fleets Too.

Drivers that are required to keep logs simply connect their devices using Bluetooth or USB.

Drivers are not required to keep driving logs simply forego connecting and just drive!

KeepTruckin ELD with cellular tracks a vehicle’s location continuously.

Also, other useful telematics data gets sent to the KeepTruckin Dashboard through the cellular connection that is inside the ELD.

This allows you to know where your vehicles are and how they are performing regardless of who is driving.

Continuous Collection Of Vehicle Information

The main reasons for using KeepTruckin cellular ELD are to allow fleet admins to get: driver performance, IFTA, fuel consumption, fault codes, and GPS information in real-time.

Installing And Assigning The KeepTruckin ELD

You must first install and assign the KeepTruckin ELD when you want to use it.

However, you don’t need an administrator to help you assign the ELDs. The following step by step guide will help you easily do it on your own:

  1. Install the KeepTruckin ELD in the vehicle; ensure that the engine is off when locating the diagnostic port.
  2. Properly attach the cables to the vehicle diagnostic port. The port can be 6-pin, 9-pin, or OBDI. Heavy-duty vehicles use 6 or 9 pin ports, light and medium-duty vehicles use OBDI. Turn the collar in a clockwise direction to ensure that the 6-pin and 9-pin ports are secured.
  3. On the other side of the cable, attach KeepTruckin ELD. Screw down the thumbscrews on the 15-pin connector to secure your cable to the ELD.
  4. Once it’s plugged in, the indicator lights will flash before they turn solid red. The left side of the indicator will turn green after a minute; this indicates success in GPS connection. However, if this fails to happen, try to move the ELD to increase its exposure to the sky.

Pick a spot at the top of the dashboard to mount the ELD. Ensure that the mounting place is near the windshield, although away from electrical components or vents that can cause interference. Before installing the ELD, clean the mounting area with the alcohol swab provided. Mount the ELD on a clean surface and remove the backing from the adhesive strip.

How to Operate

  1. If you have added vehicles, click “Options” then “Edit Vehicle”.
  2. Click “+ Assign ELD” in the vehicle profile which is under the Electronic Logging Device section
  3. Select the ELD you want to assign to a vehicle. Each ELD contains a unique serial number printed at the bottom of the device adjacent to the barcode.
  4. Choose the correct ELD; you may also enter a serial number into the “Search ELDS/N” field. This is to narrow your search.
  5. Select “Save” to finish.

You can now enable your driver for ELD mode with the steps mentioned above, and then connect it to your mobile device.

Before You Install, Please Note That:

  • The standard 9-pin, 6-pin, and OBDII diagnostic ports are used for the KeepTruckin plug-in.
  • If you are using a new Mack, Volvo truck, or a model year 2013 truck, KeepTruckin offers a special cable harness which is included in KeepTruckin ELD price. Therefore, it is important to specify your type of diagnostic port when you are ordering any ELD for your vehicle.
  • Y cable is also provided to ensure that the cabling behind the trim panel is hidden.
  • A KeepTruckin ELD can support team driving. The only requirement is for each of the drivers to have their own KeepTruckin Electronic Logbook app account.
  • Only one ELD is required for both drivers.

With assigned driving time, the specific driver will have to connect to the ELD with their KeepTruckin Electronic Logbook app account.

When the driver is through with driving, they need to disconnect from the ELD; this will allow the next driver to be able to establish another ELD connection using their account.

When it comes to data that is supported by the KeepTruckin, it’s the two telematics data transfer protocols that are specified by the FMCSA. It can be for roadside inspections, email, and web services.

Size Category

Keep Truckin offers the following categories for the fleet that you are looking to manage:

  • 1-5
  • 6-24
  • 25-49
  • 50-99
  • 100+

Pricing of the KeepTruckin ELD device

KeepTruckin electronic log offers a one-year contract while the rest of the ELD devices provide 3 or 5-year contracts. For instance, Omnitracs offers a five years contract, and Teletrac offers a three years contract.

KeepTruckin costs $20 per month for one vehicle. Below is a list of the monthly costs of some other ELD devices:

  • Teletrac $52
  • Telogis $49
  • Omnitracs $23
  • PeopleNet $40
  • Zonar $70

The above-listed prices clearly show that the KeepTruckin is indeed the most affordable ELD device. It goes for only $20 monthly. If you compare Omnitracs to KeepTruckin for a year using 20 vehicles, you will notice that you would spend 5.5 times with Omnitracs more compared to KeepTruckin eld price. That is $4,800 for KeepTruckin and $26,468 for Omnitracs

Let’s look at another example; with Fleetmatics you would spend 2.6 times more if you have 20 vehicles as compared to KeepTruckin. The figures are $4,800 for the KeepTruckin and $12,240 for Fleetmatics.

Limited offer >>  Get Keep Truckin here and earn up to $200 gift card!

 

Keep Truckin Plans

KeepTruckin is user-friendly and uses a modern app that enables drivers to record all their logs. When paired with the KeepTruckin ELD device, then connected to the vehicle, it can be one of the most affordable and easy-to-use ELDs available in the market.

  • You can get the free app from Google Play or Apple App stores. However, the app is not enough. You also need the physical device that plugs into your vehicle’s diagnostic port for it to be compliant.
  • The device costs $150 with a monthly fee that starts at $20.

KeepTruckin electronic log cost can range from 0 to $50 depending on the features you need.

Keep Truckin offers a free teaser plan that includes electronic logs, vehicle inspections, and messaging.

The Starter plan, which costs $20 per month includes everything from the free plan plus ELD compliance, real-time GPS tracking, document management, geofencing, and alerts.

The Pro version of KeepTruckin ELD costs $35, this includes everything in the Starter package plus IFTA fuel tax reporting, asset tracking, vehicle utilization, vehicle diagnostics, driver scorecards, a driver coaching workflow, facility insights, fuel optimization, and a built-in WiFi Hotspot.

Keep Truckin FAQs

How Does KeepTruckin ELD Record The Driving Time?

Recording of the driving time on the driver’s log is automatic if the driver has connected the mobile device to the ELD and has selected a vehicle in the KeepTruckin Electronic Logbook App.keeptruckin eld device

The KeepTruckin ELD detects the current movement of a vehicle depending on its speed. For instance, the vehicle is considered to be in motion if it’s moving more than 5MPH. Therefore, when the vehicle is at 0MPH, the vehicle is considered to be stationary.

How Can The Drivers Keep Driving Time Off Their Logs With An ELD?

Many ELDs pose problems for drivers around the yard because of rigid HOS rules. With paper logs, it was easy to account for.

The good news is that the FMCSA has outlined some driving sections in the ELD rule to allow the drivers to maintain their driving time of the logs.

With the KeepTruckin ELD device, it is as simple as keeping your driving time off the logs.  As a driver, you just need to indicate the personal conveyance status (or the yard move) to classify your driving time either as off duty or on duty, in a similar manner as the paper logs.

Is The KeepTruckin ELD Tamper-Proof?

KeepTruckin electronic log is tamper-resistant.  It uses multiple methods to ensure that it prevents tampering. The ELD uses GPS satellite time to prevent users from manipulating their drive time. This means drivers cannot cheat the system by modifying their mobile device’s clock.

  • The KT device records the driving time continuously, even in times when the driver has not connected his mobile device to the ELD via Bluetooth.
  • It also records all unidentified driving incidences, which transmit to the KeepTruckin servers- when the driver connects to the ELD.

Key Features

  • Log auditing is available; the logs are audited automatically; therefore, getting real-time alerts in case of HOS violations. The vehicles are also tracked continuously even when the driver doesn’t connect their mobile phone (or another device) to the ELD.
  • GPS tracks vehicles in real-time thus viewing breadcrumb location history.
  • Idle time to track excessive idling leading to reduce fuel cost.keeptruckin eld device
  • Messaging services that streamline communication between the drivers and dispatch.
  • Geofencing allows the creation of virtual parameters; a vehicle’s entry and exit are tracked.
  • IFTA Fuel Tax Reporting eliminates the administrative burden of collecting state miles.
  • ELD plus Electronic Logbook App, allows you to be compliant with a more affordable ELD system.
  • Driver Scorecards analyzes your fleet’s performance to identify opportunities for improvement.
  • Vehicle diagnostics improve vehicle maintenance using the Diagnostic Trouble Code (DTC) alerts.
  • There is a recap view of hours that spans seven days.

 Advantages of KeepTruckin Electronic Logs

  • Drivers can automatically log their HOS into the app. This allows auditing, ensuring that drivers are logging correctly.
  • The app is straightforward to use. If you can fill out a paper logbook, you can use this app.
  • It allows dispatch to view logs, make necessary edits, and send edits to the driver to either ‘accept or decline’.
  • Customer service support is always available 24/7, plus they resolve your issues quickly.
  • It’s a small device that uses a free app on your mobile device
  • Complies with the ELD mandate.
  • Has GPS which allows you to track the location of a driver in a vehicle.
  • It’s the best user-friendly device on the market, all you need to do is to plug into the OBDII port, and you are good to go.
  • It makes it easy for drivers to follow the DOT laws.
  • Fleet managers can view reports and keep them in their dashboards for future reference.
  • It has advanced features that other BYODs lack, plus it’s easy to install.
  • It is very affordable, and it does not have upfront payments.

Disadvantages of KeepTruckin ELD

  • You are not able to tell if the driver is on a short-haul range exception.
  • Logs can only be edited by the dispatch the following day.  The driver needs to change from “on duty” to “off duty” or the reverse. The driver needs to edit on the same day whereas dispatch is not able to edit logs on the same day.
  • Smaller fleets have to pay for the first year upfront

Why Do You Need The KeepTruckin ELD?    

  • keep truckin appTo stay compliant regardless of your current location – if you have a smartphone or tablet, you will be able to connect to the ELD device using a USB. This will allow you to stay compliant.
  • Connect to different vehicles on the road– There are many types of cables that you can use to connect with the ELD device. They allow you to connect to any other vehicle on the road.
  • Prevent HOS violations– KeepTruckin will allow you to get alerts for all HOS violations way before they take place. This will allow you to focus more on the road.

Having said it all, it is clear that KeepTruckin electronic log is an attractive option. Especially for fleets that are looking for a low-cost device and an easy installation process. The system is not only simple to use for the drivers, but also the office staff. Its list of advanced features is better than most of the competitor’s features.

New Keep Truckin Tools for 2021

The new Keep Truckin tools launched for 2021 are mainly focused on improving dispatch efficiency. Let’s review which are these new tools from KeepTruckin’s Fleet View and why they empower dispatchers to work smarter, not harder.

1. Proximity Search

When a dispatcher gets a call about a delivery that needs to be picked up immediately, first they have to follow a series of steps to assign the pick-up. They need to check which driver is closer, estimate the driver’s time of arrival, and ensure it aligns with the driver’s HOS.

With KeepTruckin’s Proximity Search tool, a dispatcher can simply click on the pickup location on the map and see a sorted by proximity list of nearby drivers including:

  • proximity to the pickup location
  • estimated travel time and distance
  • available driver HOS information

2. Weather and Traffic Map Layers

The dispatcher also must ensure the driver can deliver the load safely and on time. For that, weather conditions and traffic must be checked first.

Keep Truckin Weather and Traffic Map Layers tool helps speeding up this process and avoids that the dispatched have to check other traffic and weather websites.

In Weather and Traffic Map Layers all this information is available on the same integrated map that you just searched for nearby drivers.

Dispatchers can turn on and off different layers to get the full picture and be able to plan smarter.

3. Live Location Sharing

In order to keep Dispatcher’s customers up to date on their delivery status, Keep Truckin has launched Live Location Sharing.

This way, dispatchers can communicate efficiently live location, accurate ETAs, and real-time alerts.

Customers and partners stay up to date throughout the trip to create a great customer experience throughout the entire duration of a trip.

Final Review Remarks

The KeepTruckin App is intuitive and simple to use. It has a DOT Inspection Mode that is convenient for viewing the log history of the enforcement officers. You can also email or fax logs from the app.

  • The app has a back-office system that is equally modern and easy to use. The system includes messaging, GPS location, and an overview of the HOS compliance.
  • Reports of DVIR and some basic HOS are included, although the advanced reporting is for the higher level of service plan which has an additional $15 per month from the KeepTruckin ELD price.
  • Like any other BYOD provider, KeepTruckin ELD provides the basic features plus the means to be ELD compliant without having to break the bank.
  • KeepTruckin is different from many competitors as they have been adding more telematics features, raising them to the same level as some more expensive systems.
  • KeepTruckin ELD has set itself apart by being among the first to have complete compliance with the ELD mandate. Most devices are still AOBRDs until their software meets the ELD standards. Major vendors should achieve full compliance with the ELD mandate before its due date, but it is essential to note KeepTruckin is at that point already.

In any case, it is not an easy decision to find the ELD device that best fits your needs.  For a free consultation, you can fill out the form below.

You might also want to see other ELD reviews such as EROAD Ehubo, one of the top competitors for Keep Truckin.

Check the latest ELD Mandate News to make sure you are in 100% compliance. Also, you can check for the latest information about the Canada ELD Mandate.

 

Limited offer >>  Get Keep Truckin here and earn up to $200 gift card!

 

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Robert

I’m Robert, owner operator, trucker for life, and now… Electronic Logging Device researcher!

22 Responses

  1. Customer Support

    0

    Ease of Use

    0

    Installation

    7

    Suitable for fleets

    0

    Features & Technology

    0

    I have a fleet company with multiple trucks, the gps constantly fails to perform and when I talk to the rep they tell me they will escalate it but i dont get a cal until 2-3 weeks later.They don’t want to refund me for their bad service either. Everything was ok until the gps stopped working…. And this has been the 20th time I’ve had this issue and am simply fed up! Not the company to go with if you heavily depend on gps stay away!!!

    1. Hi Jason, thanks for your feedback, I haven’t heard about GPS failures before… However, I am aware that Keep Truckin customer support can be improved. My suggestion is to be consistent because eventually you will find a customer service representative that will be able to solve your issue.

      Robert

  2. Customer Support

    3

    Ease of Use

    3

    Installation

    6.5

    Suitable for fleets

    5.5

    Features & Technology

    5.5

    Overall not a bad system , however do not expect a referral fee if you refer a company to them, they DO NoT pay it

  3. Customer Support

    3.5

    Ease of Use

    9.5

    Installation

    9.5

    Suitable for fleets

    8.5

    Features & Technology

    9.5

    If you can’t get a glider then keeptruckin is the best option if you need to use an ELD

  4. Customer Support

    0.5

    Ease of Use

    0

    Installation

    0

    Suitable for fleets

    0

    Features & Technology

    0

    Don’t use KeepTruckin!
    Poor customer service and don’t stand behind their product. The KeepTruckin philosophy is pay your money and we will keep it!
    If you are trucking…..you work hard for your money, so don’t throw it away to this company!
    ZERO STARS! ZERO RATING!

  5. Customer Support

    0

    Ease of Use

    4.5

    Installation

    4.5

    Suitable for fleets

    0

    Features & Technology

    0

    Its a good system BUT the customer service is SHIT!
    Forgot to update my credit card info after I changed accounts. They shut me down over the weeked for a measly $21. Have had this service for over a yr, never missed a payment. Yet my old card doesn’t go through and OFF it is. No one available to take payments over the weekends. Cannot update card info their website and to get a hold of some one it takes 40 mins during the week. Then they transfer you cause it’s the wrong department and the line hangs up. I went through this BS system over 8 times before i got a telling me it’s my fault to begin with.
    For a company like this that has trucks using their system 24/7 including holidays…… getting shut down on a weekend for $21 is real petty shit. Is this company gonna go broke if they wait till Monday to get paid?
    No! Yet, they are very quick to log you out for $21.
    I expected more from this company.
    I will be looking for another form of elog.

  6. Customer Support

    0

    Ease of Use

    10

    Installation

    0

    Suitable for fleets

    0

    Features & Technology

    0

    1 truck that I need to keep the law off of

  7. I heard the ELD unit is an amazing tool, unfortunately, I wasn’t able to use the one I purchased. I was sent the wrong unit, no problem I will just exchange it. NOT! Within 5 days and speaking to 6 different KeepTruckin representatives and being told REPEATEDLY by one billing and invoice personnel (“Sir you don’t listen”), and having been told REPEATEDLY ” It is Keep Truckin company policy that we cannot exchange the item until you subscribe and purchase a service plan.” Mind you, I had already created an account and decided on the plan I would select once I received the equipment. REPEATEDLY I have been brushed off, transferred, etc. it has been 3 weeks with no response, actions nor communication from Keep Truckin. I did nothing wrong other than to purchase what I was told was the best ELD equipment out there. Why would I be treated as so, I have no clue? Anyone wanting to purchase the best ELD on the market please let me know. Oh, by the way, the unit I have is for a tractor-trailer, I have a 1 ton dually.

  8. Just want to say your article is as astounding.
    The clarity for your post is just great and that
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    impending post. Thanks a million and please carry on the rewarding work.

  9. An impressive share, I just given this onto a colleague who was doing a little analysis on this. And he in fact bought me breakfast because I found it for him.. smile. So let me reword that: Thnx for the treat! But yeah Thnkx for spending the time to discuss this, I feel strongly about it and love reading more on this topic. If possible, as you become expertise, would you mind updating your blog with more details? It is highly helpful for me. Big thumb up for this blog post!

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