PeopleNet ELD

$1,200 (per vehicle) + $43 monthly fee
8.4

Customer Support

9.0/10

Ease of Use

7.6/10

Installation

7.9/10

Suitable for fleets

9.5/10

Features & Technology

8.2/10

Pros

  • Reliable, full-featured AOBRDs on the market
  • Good Customer Service
  • Engine Monitoring
  • Safety Measures
  • Cameras and Navigation

Cons

  • High Cost
  • Some users report input problems

 

PeopleNet is a well-known ELD among truckers, in fact, it is one of our most highly rated ELDs.

But, is its high price justified?

In this review, we are going to cover all you need to know about PeopleNet electronic logs:

If you are looking for specific information, you can navigate directly into the section you are interested in.

Also, before you make a decision, you might be interested in learning more about 2 other of our top picks for ELD devices such as Keep Truckin or Omnitracs.

Drop us a line if we missed anything or if you want to share your experience with PeopleNet.

Overview

Commercial drivers used to calculate the number of hours traveled and miles traveled on paper. But now ELD devices such as PeopleNet are providing new technology to help streamline the process.

PeopleNet is owned by Trimble which is a big SaaS (software as a service) technology company. They provide SaaS services to global industries including Governments and Transportation. This fact gives us some confidence in their product.

Hour of Service Compliance

peoplenet elog

This tracking device makes it easier for organizations and drivers to comply with the HOS rules. It is listed as an FMCSA compliant device. To see what the HOS requirements are, click here.

Below you’ll see there are several advantages to use this device but it also comes with a few drawbacks. Continue on and we’ll break it down for you so that you can make an informed decision on which device is best for you or your fleet.

If you would like help to see which ELD is best for your needs, just fill one of our free consultation forms for a free consultation

Key Benefits of PeopleNet ELD

  • Notable features such as Monitoring and Messaging, 4G LTE Cellular Communication and the PeopleNet Platform
  • Great support
  • Advanced network
  • Familiar to many drivers
  • A large number of advanced features
  • Customizable; it can fit business needs
  • Reliable and comprehensive ELD solution
  • Customizable to meet the needs of your fleet
  • Quality and reliability are the best in the business
  • Backed by PeopleNet eld support and 15 years of experience.

Key Drawbacks of PeopleNet ELD Device

  • Installation cost is one of the highest in the industry
  • Subsequent monthly service fee is also high
  • Tedious and time-consuming installation process

Features

To use the features of the PeopleNet ELD device, the driver must login into the platform. Once logged in, the driver can navigate through an impressive list of features, which you can see below.

  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Vehicle management
  • Driver management
  • Vehicle maintenance
  • Inventory management
  • Vehicle financing
  • Claim management
  • Trip management
  • Fuel management
  • Real-time diagnostics
  • Mileage tracking
  • Accident tracking
  • Dispatch management
  • Navigation and routing

Despite a large number of advanced features it provides, the PeopleNet ELD logs device still functions at a high processing level. This means there are no significant lags or system shortages.

Furthermore, aside from the wide variety of top-notch features, this device is also easy to use and navigate for the drivers.

The interface is simple and allows any driver to accurately monitor and control the device. This enables the driver to know when they are reaching their hourly limits. There, drivers can even control their routes by using in-cab navigation, which can help avoid excessive fuel and equipment expenses by providing the correct/best route.

Notable Features

Monitoring and a Messaging Function

There are more advanced features available for this device that include integrated multi-directional cameras and advanced navigation.

This device offers monitoring and a messaging function to help keep track of the fleet, predict arrival times, communicate and more.

The standard workflow integration communicates throughout the delivery process, from pick-up to drop-off. And thus, it monitors and delivers more efficient reporting times.

In turn, this improves your customer service capabilities and drives revenue for your fleet.

Another nice advanced features of PeopleNet ELD software is that it also monitors and tracks driver performance. This can be useful to maximize the vehicle’s fuel economy and thus reduce operating costs by ensuring efficient operation.

4G LTE Cellular Communication

PeopleNet elog comes with one of the most advanced networks.

One of the most comprehensive devices offers the best 4G LTE cellular communication. And these features allow enhanced performance, no matter where the truck is in the country. And although we have yet to confirm, we believe PeopleNet will be one of the first to include 5G communication.

Thus, drivers and fleet managers have immediate access to the information without delay which is further enhanced by the integrated messaging platform. And, consequently, drivers can communicate directly with the back office.

PeopleNet Platform

The Vehicle Management Comparative Dashboard provides the possibility to display all reports next to one another.

It can be used for a detailed comparison drop-down view of the overall performance of drivers. It also provides timely delivery of PeopleNet eld updates to the platform. Best of all no additional maintenance fees are charged.

The platform provides mobility, network communication, and real-time analytics.

As a result, it sets the next-generation fleet performance management benchmark in decision-making and it is technology-driven.

PeopleNet is going to offer your fleet great insight into many metrics. You will then be able to handle some of the controllable expenses proactively and in a way to help maximize revenues.

The platform is useful not just to the manager, but also for the drivers because of its user-friendly interface.  It allows drivers to navigate effortlessly by using turn by turn GPS.

The Reporting Options on this Device

  • Summary of ½ to 1-year driver log records
  • Allows for the ability to review driver performance
  • Can be used for any audits
  • Daily log reports
    • Delivers real-time driver hours
    • Allows tracking for miles traveled, off duty, total on-duty, available driving, and more.
  • Violations report
    • Summarizes any violations by drivers
    • Reporting within the 6-12 months
  • Driver payroll
    • Report used to pay drivers
    • Available weekly
  • Driver log
    • Allows the driver to view their profile
    • Review hours-of-service and any violations
    • Ability to print

Comparative KPI Reporting

As a result of its incredible capacity to deliver comparative KPI reporting, this software is widely praised by fleet managers. Reports could be accessed readily in real-time and make it easy to conduct historical trend analysis.

The reports could be sent straight to your email.

It also has comprehensive engine-related performance metrics such as fuel efficiency, RPM, velocity, and idle-time.

Therefore, it becomes effortless to track the performance of all your vehicles using the platform.

Electronic logging devices

What Makes PeopleNet One of the Best

peoplenet eld logs

While the device may be pricey compared to some of the competition, you are getting one of the most reliable, technologically advanced-featured ELDs on the market.

And you are backed by excellent PeopleNet eld support which includes a phone number to speak to a real person!

PeopleNet offers a familiar interface and a platform that is easy to use and navigate for all drivers. They also offered top standard features including;

  • Engine Monitoring
  • Fuel Consumption Monitoring
  • Safety Measures
  • Cameras and Navigation

PeopleNet elog is one of the best options for fleet managers to effectively track and manage the fleet.

Over time, this device could save money by keeping drivers on the right route, as well as receiving real-time diagnostics and information on driver performance and behavior.

This allows fleet managers to correct any problems or offer solutions before it has a significant impact on business.

The real-time tracking also allows organizations to accurately predict pick-up, and drop-off times, improving customer service.

Comparing to the Competition

FMCSA Approved ELD

When matched up to the competitors, the PeopleNet device offers the most connectivity, reliability, durability, and features. Another benefit of this device is the reporting it offers to drivers and fleet offices.

Thus, drivers and managers have a wealth of information directly at their fingertips at any moment. They can see how many hours each driver has logged and see if they are nearing their limit or if they are in violation of any HOS rules.

As a result, this helps maintain the operation of each fleet, ensuring that they comply with the ELD mandate.

The reporting features on the PeopleNet logs device allows you to access reports that serve your business needs.

PeopleNet ELD Cost

The biggest drawback for the PeopleNet eld cost is the hefty price. This device, however, comes with one of the highest installation and hardware costs.

peoplenet logs cost

The initial price is around $1,200 per vehicle, followed by a $43 monthly price tag to cover the service plan.

And also with the big price tag, comes a lengthy PeopleNet eld installation process. This might be enough to scare off some potential fleets.

There are cases where the initial setup costs are worth it but many small businesses cannot justify the substantial initial cost.

So, if you have a large fleet, it’s worth the price for the functionality. The device is designed to be completely customizable to fit your needs.

Although PeopleNet logs truly offer one of the best products on the market when it comes to ELDs, each fleet should consider the cost and whether it makes sense to spend the money.

PeopleNet Price

With that upfront cost of $1,200 plus $43 monthly fee, the PeopleNet ELD is one of the more expensive ELDs out there. However, with this device you can configure the system to meet the needs of your fleet, saving you time, money, and resources.

When purchasing an ELD device, it’s essential to take everything into account, including the price. But if you have a large fleet, the high upfront cost may be worth it for the advanced features and customization. Over time, it may save you money, time and resources because it ensures accurate HOS reporting.

While it certainly makes sense to shop around, the PeopleNet elog is widely used and easy to navigate. As a result, these features justify the high price tag that comes with the device.

Electronic logging devices help

peoplenet customer support

Customer Support

With customer service from PeopleNet elog, you get the support of a company that was one of the first to introduce an eld device AND it’s backed by a tech company!

You can rest assured that your fleet will have access to the most recent technologies and platforms, and you get real life customer support personnel to help if you need assistance.

So if you do have any issues, the PeopleNet log’s support team is ready to attend to your questions.

If that wasn’t enough, there are PeopleNet ELD training videos also available.

PeopleNet ELD eDriver Logs quick recap

PeopleNet continues to improve on their offerings – introducing eDriver Logs on to PeopleNet eld android platform. And, consequently allows data to stored in the cloud.

All drivers and fleet managers access the information at any time. The Android platform also has the flexibility to connect to many phones and PeopleNet ELD tablets.

And thus it delivers a seamless experience for each driver. This platform enables full mobility, ease of use, and unmatched connectivity. And, consequently, enhanced network connectivity.

The cloud storage makes it one of the best available devices. Especially, for fleet managers and drivers.

The PeopleNet eld portal app is available on the iOS and Android devices. It provides more control to drivers and fleet managers so they can stay on top of everything.

PeopleNet Outage and Reboot Issue Fixed

Trimble’s telematics company encountered a software-related reboot issue. Users have reported a higher time of outages than usual, along with slow log-in times, plus other system mechanical failures. As a result, many users of PeopleNet ELD were plagued by software disruptions and outages for a short time.  Reportedly it all started impacting users in late December 2018

According to several users, the crashes and problems happened when signing on to the PeopleNet eld system, leading to repeated reboots of the app. The PeopleNet eld outage was triggered by a disconnect between the GPS and server clocks in the system. The two clocks were not synchronized, and this put the devices in a consistent reboot.

These technical problems for PeopleNet came only two months after another telematics service, Omnitracs, said their ELDs had suffered outages triggered by a GPS operations infrequent update.

The outages were inconvenient enough that it forced drivers to turn back to paper records to monitor service hours. Don’t worry, however, the issue was quickly resolved by a repair patch.

The History of PeopleNet ELD Device

Back in 1994, PeopleNet elog was one of the first trucking technology and communications companies to offer an ELD. And they’ve spent the past 15 years honing their technology to develop a premium product.

As a result, they are one of the best electronic logging devices on the market.

Reliability, durability, and functionality are some of the key differentiators from other ELDs. And they also present an array of features you cannot find anywhere else.

Therefore, several key features come with the PeopleNet ELD Logs.

These features include:

  • Tire pressure monitoring
  • Fuel consumption reports
  • Real-time safety alerts like speeding, fault codes and engine status monitoring

User Review

user reviews The PeopleNet eld mobile app offers users the option to incorporate a robust display that provides compliance with the requirements of the ELD device as well as many other applications, including navigation and in-cab scanning.

Through the Managed Mobility service, fleets companies could also manage the business, and also provide remote support to truck drivers throughout support cases and troubleshoot other mobile apps.

Many users who gave positive feedback to the company noted how simple it was to use this device.

One user, in particular, likes the big icons on the main menu as this enables him to view driving time and other details as he pressed on Duty Status.

Users also commend the PeopleNet eld app function called Hot Keys, which allows them to set some shortcuts and get faster to a specific PeopleNet eld screen, such as ETA, shipper load confirmation, shipper approval, and much more.

Users who gave negative PeopleNet eld reviews pointed at the aspect which they have said is a significant drawback is the GPS functionality. The maps can be over-dated in some areas. However, this could be fixed by downloading an update, if available.

Some other users indicate that another concern from a fleet owner has been that the system often loses signal. And that’s because the device is a bit outdated compared to other ELD devices.

Overall, PeopleNet ELD has a good reputation and many positives feedbacks from users in many online review sites.

Our Final Thought

Even though the PeopleNet eld pricing is considered somewhat costly, you get an advanced, credible ELD.

The ELD is developed by a well-known business that provides fantastic support.

The enriched cloud storage and network access make it unique among modern best ELD devices. And thus an excellent option for fleets due to its features.

The hefty price tag is, however, justified by all these features and benefits. Finding the best ELD system may be time-consuming and stressful for many.

Kindly fill our consultation form, and we will be glad to help you out in this situation.

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This Post Has 8 Comments

  1. Adam Massie

    Customer Support

    1

    Ease of Use

    0.5

    Installation

    0.5

    Suitable for fleets

    1

    Features & Technology

    0.5

    Peoplenet is one of the worst eld you can get they have no idea what they are doing in all parts of eld they shod not be In any truck

  2. Kenneth Burton

    Before the December 2019 update the Peoplenet units I used in our company trucks work fine most of the time. There were issues with it not logging out. But since the update the units are off line more than they are on. I have lost many hours trying to get logged on or repair an error. More than six times has it logged me on while I was off duty at home. The system even had me driving while on home break. A driver can edit the on duty, not drive time, but there’s no way to edit the on duty drive time. I’d say half the time when I come in to work I’ll log in and Peoplenet will show that I’m out of hour, even after two days at home. I could go on for a long time about how frustrating this system is but I think I’ve made my point. I have no control about what system the company I work for uses, but as a driver I will NEVER recommend Peoplenet. Also, the tables are fragile, the interface is hard to operate. The touch screen is overly complicated and the controls are too small. If you are a major trucking company with a high turn over of drivers, you’ll end up replacing the tables often. I’ve been driving trucks for over 25 years and I’m computer savvy and shouldn’t have too many issues with technology but I do with this system. What I see is a system that wasn’t designed for the audience it was intended for.

  3. Joe Anzaldi

    I just purchased 8 2018 Freight Liners that have the Peoplenet system.

    It is the ELD as well as cameras etc.

    We need customer support to help us use the system.
    My name is Joe Anzaldi and my company is in Lincoln RI.
    800-255-4256
    [email protected]
    Please contact me.
    Thank you, Joe

    1. Robert

      Hi Joe, have you tried contacting PeopleNet customer support? They have a phone number available 24/7. Phone: 888-346-3486 And an Email: [email protected]
      Let us know how it works out.

      Robert

  4. Steve Morgan

    The worst experience has been with the transition of the older units on the new platform with ELD’s with PeopleNet. Salespeople that set us up are no longer with the company due to Customer Service issues. Before you consider the higher cost of partnering up with PeopleNet i would call as many smaller truckers on their experiences. Morgan Van Lines is a 80 truck fleet that started out with PN in 2013 with Microsoft Platform and PN didn’t have a conversion for the final hour of 2019 right before the mandate.

  5. Shane Sorensen

    Customer Support

    0

    Ease of Use

    0

    Installation

    0

    Suitable for fleets

    1.5

    Features & Technology

    0

    High cost unit and extremely unreliable. Issues almost everyday. Login and logout takes forever, frequent outages while driving down the road. Takes about 2 minutes to clear a trailer # amd enter a new trailer. Best to go with Keeptruckin ELDs. They blow these guys out of the water for a fraction of the cost

  6. Anonymous

    Worst ELD device out there. Long wait times on the phone, horrible account manager, bad customer support and they close almost all of their tickets without resolution. They’ll give your drivers bad advice encouraging them to run their log book illegal as they’re customer support are not educated on the regs. I wouldn’t recommend PeoplenNet to ANYONE. Yes, it’s that bad. They have nothing but data diagnostic events which WILL trip up a driver’s log book.

    1. Robert

      Thanks for your review. Could you say if you have changed to another ELD, if so, which ELD brand are you using now?

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