PeopleNet Logs ELD – Is its High Price justified? (Review 2021)

PeopleNet ELD

$1,200 (per vehicle) + $43 monthly fee
7.9

Customer Support

8.4/10

Ease of Use

7.2/10

Installation

7.5/10

Suitable for fleets

8.7/10

Features & Technology

7.6/10

Pros

  • Reliable, full-featured AOBRDs on the market
  • Good Customer Service
  • Engine Monitoring
  • Safety Measures
  • Cameras and Navigation

Cons

  • High Cost
  • Some users report input problems

 

PeopleNet Logs is a well-known ELD among truckers, in fact, it is one of our most highly rated ELDs.

But, is its high price justified?

In this review, we are going to cover all you need to know about PeopleNet electronic logs:

If you are looking for specific information, you can navigate directly into the section you are interested in.

Also, before you make a decision, you might be interested in learning more about 2 other of our top picks for ELD devices such as Keep Truckin or Omnitracs.

Drop us a line if we missed anything or if you want to share your experience with PeopleNet. Our goal is to help you make informed decisions. So, here is an honest review of what to expect before considering PeopleNet ELD for your fleet:

Overview

Commercial drivers used to calculate the number of hours traveled and miles traveled on paper. But now ELD devices such as PeopleNet are providing new technology to help streamline the process.

PeopleNet is owned by Trimble which is a big SaaS (software as a service) technology company and a global leader in applying positioning technologies. They provide SaaS services to global industries including Governments and Transportation. This fact gives us some confidence in their product.

Pros of PeopleNet ELD

  • Notable features such as Monitoring and Messaging, 4G LTE Cellular Communication, and the PeopleNet Platform
  • Great support
  • Advanced operating system
  • Familiarity among drivers
  • A large number of advanced features
  • Customizable features to meet fleet needs
  • Reliable Logging Device
  • Backed by PeopleNet eld support and 15 years of experience.

Cons of PeopleNet ELD

  • Highest installation cost in the industry
  • Subsequent monthly service fee is also high
  • Time-consuming installation process
  • Not compatible with 5G network yet

Features

To use the features of the PeopleNet ELD device, the driver must login into the platform. Once logged in, the driver can navigate through an impressive list of features, which you can see below.

  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Vehicle management
  • Driver management
  • Vehicle maintenance
  • Inventory management
  • Vehicle financing
  • Claim management
  • Trip management
  • Fuel management
  • Real-time diagnostics
  • Mileage tracking
  • Accident tracking
  • Dispatch management
  • Navigation and routing

Despite the large number of advanced features it provides, the PeopleNet ELD driver logs device still functions at a high processing level. This means there are no significant lags or system shortages.

Furthermore, aside from the wide variety of top-notch features, this device is also easy to use and navigate for drivers.

The user interface is simple and allows any driver to accurately monitor and control the device. This enables the driver to know when they are reaching their hourly limits.

Drivers can also control their routes by using in-cab navigation, which can help avoid excessive fuel and equipment expenses by providing the best available route.

Main Features

PeopleNet ELD devices are one of the best in the commercial trucking industry. All the attributes of this specific ELD device are stated below which proves the efficiency of these electronic logging devices. PeopleNet ELD is made specially by keeping in mind the needs of drivers and fleet management companies.

Hour of Service Compliancepeoplenet elog

This tracking device makes it easier for organizations and drivers to comply with the HOS rules. It is listed as an FMCSA compliant device. To see what the HOS requirements are, click here.

Automated hours of service put drivers at ease and save them from time wasted off the road for hours calculation and other paperwork. Instead, this time is served on work, and the overall efficiency of the fleet is increased.

If you would like help to see which ELD is best for your needs, just fill one of our free consultation forms for a free consultation. 

ELD Compliance & User Interface

PeopleNet ELD provides extra safety and effectiveness by complying with ELD regulations set by FMCSA. The driver’s log is easy to navigate which includes driver log summary, violations report, best routes, fuel consumption, and even weekly availability of driver’s payroll.

Its user interface is quite easy to use and as a result, it sets the next-generation fleet performance management benchmark in decision-making and it is technology-driven.

Monitoring and a Messaging Function

There are more advanced features available for this device that include integrated multi-directional cameras and advanced navigation.

This device offers monitoring and a messaging function to help keep track of the fleet, predict arrival times, communicate, and more.

Another nice advanced feature of PeopleNet ELD software is that it also monitors and tracks driver performance. This can be useful to maximize the vehicle’s fuel economy and thus reduce operating costs by ensuring efficient operation.

4G LTE Cellular Communication

One of the most comprehensive devices offers the best 4G LTE cellular communication. And these features allow enhanced performance, no matter where the truck is in the country.

Thus, drivers and fleet managers have immediate access to the information without delay which is further enhanced by the integrated messaging platform. And, consequently, drivers can communicate directly with the back office.

Engine Data Efficiency

The main benefit of an automated logging device is that it connects with the vehicle’s engine to update the driver’s activity and routes. PeopleNet ELD device provides the best record for speeding alerts, location, tire pressure, overall engine efficiency, and faults. A full performance report of the engine is readily available to not only drivers but fleet managers as well.

This is highly beneficial and allows the drivers to avoid engine faults which indirectly saves a lot of time.

Comparative KPI Reporting

As a result of its incredible capacity to deliver comparative KPI reporting, this software is widely praised by fleet managers. Reports could be accessed readily in real-time and make it easy to conduct historical trend analysis.

The reports could be sent straight to your email.

It also has comprehensive engine-related performance metrics such as fuel efficiency, RPM, velocity, and idle time.

Therefore, it becomes effortless to track the performance of all your vehicles.

Customer Support

With customer service from PeopleNet elog, you get the support of a company that was one of the first to introduce an eld device AND it’s backed by a tech company! peoplenet customer support

You can rest assured that your fleet will have access to the most recent technologies and platforms, and you get real-life customer support personnel to help if you need assistance.

If you do have any issues, the PeopleNet log’s support team is ready to attend to your questions.

If that isn’t enough, PeopleNet ELD training videos are also available.

The Reporting Options on this Device

  • Summary of ½ to 1-year driver log records
  • Allows for the ability to review driver performance
  • Can be used for any audits
  • Daily log reports
    • Delivers real-time driver hours
    • Allows tracking for miles traveled, off duty, total on-duty, available driving, and more.
  • Violations report
    • Summarizes any violations by drivers
    • Reporting within the 6-12 months
  • Driver payroll
    • Report used to pay drivers
    • Available weekly
  • Driver log
    • Allows the driver to view their profile
    • Review hours-of-service and any violations
    • Ability to print

 

Electronic logging devices

What Makes PeopleNet One of the Best

peoplenet eld logs

While the device may be pricey compared to some of the competition, you are getting one of the most reliable, technologically advanced-featured ELDs on the market.

And you are backed by excellent PeopleNet eld support which includes a phone number to speak to a real person!

PeopleNet offers a familiar user interface and a platform that is easy to use and navigate for all drivers. They also offered top standard features including;

  • Engine Monitoring
  • Fuel Consumption Monitoring
  • Safety Measures
  • Cameras and Navigation

PeopleNet elog is one of the best options for fleet managers to effectively track and manage the fleet.

Over time, this device could save money by keeping drivers on the right route, as well as receiving real-time diagnostics and information on driver performance and behavior.

This allows fleet managers to correct any problems or offer solutions before it has a significant impact on business.

The real-time tracking also allows organizations to accurately predict pick-up, and drop-off times, improving customer service.

Comparison With the Competition

FMCSA Approved ELD

When matched up to the competitors, the PeopleNet device offers the most connectivity, reliability, durability, and features. Another benefit of this device is the reporting it offers to drivers and fleet offices.

Thus, drivers and managers have a wealth of information directly at their fingertips at any moment. By using driver logs, they can see how many hours each driver has logged and see if they are nearing their limit or if they are in violation of any HOS rules.

As a result, this helps maintain the operation of each fleet, ensuring that they comply with the ELD mandate.

The reporting features on the PeopleNet driver logs device allow you to access reports that serve your business needs.

PeopleNet ELD Cost

The biggest drawback for the PeopleNet eld cost is the hefty price. This device, however, comes with one of the highest installation and hardware costs.

peoplenet logs cost

The initial price of installation is approximately $1,200 per vehicle, and the full-service plan by PeopleNet includes a $43 monthly price tag.

And also with the big price tag, comes a lengthy PeopleNet eld installation process. This might be enough to scare off some potential fleets.

There are cases where the initial setup costs are worth it and can be justified. But many small businesses can find it hard to afford the high initial price and might choose another ELD.

So, if you have a large fleet, it’s worth the price for the functionality. The device is designed to be completely customizable to fit your needs.

Although PeopleNet logs truly offer one of the best products on the market when it comes to ELDs, each fleet should consider the cost and whether it makes sense to spend the money.

Is the Hefty Price Justified?

With that upfront cost of $1,200 plus a $43 monthly fee, the PeopleNet ELD is one of the more expensive ELDs out there. However, with this device you can configure the system to meet the needs of your fleet, saving you time, money, and resources.

When purchasing an ELD device, it’s essential to take everything into account, including the price. But if you have a large fleet, the high upfront cost may be worth it for the advanced features and customization. Over time, it may save you money, time, and resources because it ensures accurate HOS reporting.

While it certainly makes sense to shop around, the PeopleNet elog is widely used and easy to navigate. As a result, these features justify the high price tag that comes with the device.

Electronic logging devices help

 

 

PeopleNet Outage and Reboot Issue Fixed

Trimble’s telematics company encountered a software-related reboot issue. Users have reported a higher time of outages than usual, along with slow log-in times, plus other system mechanical failures. As a result, many users of PeopleNet ELD were plagued by software disruptions and outages for a short time.  Reportedly it all started impacting users in late December 2018.

According to several users, the crashes and problems happened when signing on to the PeopleNet eld system, leading to repeated reboots of the app. The PeopleNet eld outage was triggered by a disconnect between the GPS and server clocks in the system. The two clocks were not synchronized, and this put the devices in a consistent reboot.

These technical problems for PeopleNet came only two months after another telematics service, Omnitracs, said their ELDs had suffered outages triggered by a GPS operations infrequent update.

The outages were inconvenient enough that they forced drivers to turn back to paper records to monitor service hours. Don’t worry, however, the issue was quickly resolved by a repair patch.

Quick Recap of PeopleNet ELD eDriver Logs

PeopleNet continues to improve on their offerings – introducing eDriver Logs on to PeopleNet eld android platform. And, consequently allows data to be stored in the cloud.

All drivers and fleet managers access the information at any time. The Android platform also has the flexibility to connect to many phones and PeopleNet ELD tablets.

And thus it delivers a seamless experience for each driver. This platform enables full mobility, ease of use, and unmatched connectivity. And, consequently, enhanced network connectivity. Cloud storage makes it one of the best available devices. Especially, for fleet managers and drivers.

The PeopleNet eld portal app is available on iOS and Android devices. It provides more control to drivers and fleet managers so they can stay on top of everything.

User Review

Positive Reviews:

user reviewsThe PeopleNet eld mobile app offers users the option to incorporate a robust display that provides compliance with the requirements of the ELD device as well as many other applications, including navigation and in-cab scanning.

Through the Managed Mobility service, fleets companies could also manage the business, and also provide remote support to truck drivers throughout support cases and troubleshoot other mobile apps.

Many users who gave positive feedback to the company noted how simple it was to use this device.

One user, in particular, likes the big icons on the main menu as this enables him to view driving time and other details as he pressed on Duty Status.

Many users pointed out that because the 3G network is being phased out, it is great to know that PeopleNet ELD is compatible with 4G LTE and they do not have to worry about the replacement of their ELD device because it is already up to date.

Users also commend the PeopleNet eld app function called Hot Keys, which allows them to set some shortcuts and get faster to a specific PeopleNet eld screen, such as ETA, shipper load confirmation, shipper approval, and much more.

Negative Reviews:

A few negative PeopleNet eld reviews pointed at the aspect that it is not compatible with 5G yet. But 5G network is quite new and will be available in the next couple of years.

Some of them pointed out significant drawbacks in the GPS functionality. The maps can be over-dated in some areas. However, this could be fixed by downloading an update, if available.

Some other users indicate that another concern from a fleet owner has been that the system often loses signal. And that’s because the device is a bit outdated compared to other ELD devices.

Overall, PeopleNet ELD has a good reputation and many positive feedbacks from users on many online review sites.

Summary of  Specs and Features

Screen: 7-inches colored (TFT LCD technology)

Resolution: 1024X600 (Wide super VGA)

User Interface: J1939 (CAN 2), 250 and 500 Kilobit per second

Brightness: Minimum 500 nits

Backlight: LED technology

Contrast Ratio: 500:1 (minimum)

Time of Response: 20ms

Width: 9”

Length: 6.2”

Working Temperature: From -10°C to +60°C with battery and -20°C to 70°C on external power.

Antennas: Cellular modem, Wi-Fi, GPS, and Bluetooth

Productivity: 90% at maximum load

Our Final Thought

The high price of PeopleNet ELD might be a problem for some people but if you have read this review then you know that the price is justified through the modern, simple, and user-friendly features of this ELD.

The ELD is developed by a well-known business that provides fantastic support.

The enriched cloud storage and network access make it unique among the modern best ELD devices. And thus an excellent option for fleets due to its features.

Finding the best ELD system may be time-consuming and stressful for many.

Kindly fill our consultation form, and we will be glad to help you out in this situation.

fleet management systems


 Please share your review below with your fellow truckers, so we can help each other to find the best solution, thanks! 
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Robert Rigman

Robert Rigman

Former independent OTR trucker that left the road to dedicate his time to research new technology for the transport industry. When the ELD Mandate was approved many questions and daily challenges came up and there was no answer to them. ELDdevices.net was born from the combination of my passion for trucking and my affinity for research and writing.

14 Responses

  1. Customer Support

    0

    Ease of Use

    10

    Installation

    10

    Suitable for fleets

    0

    Features & Technology

    9.5

    Anyone with people net systems that is have trouble send me an email I can help!!

  2. Customer Support

    10

    Ease of Use

    0.5

    Installation

    0

    Suitable for fleets

    0.5

    Features & Technology

    1

    The most difficult and time consuming process to change duty status. It does not allow me to go to the duty status I need without going through sleeper berth or on duty status first. I have to tap the screen 5 times to change status. Its the biggest piece of excrement that I have ever tried to use.

  3. Customer Support

    6

    Ease of Use

    8.5

    Installation

    8.5

    Suitable for fleets

    2

    Features & Technology

    1

    PPLNET is completely crap because is not compliant with latests FMCSA HOS and create safety threat by miscalculating HOS.
    1, it is own PPLNET hybrid: Is counting break under 7 hours in sleeper into 14 hrs.
    2, if use split break after 3rd break under 10 hrs gives to driver full 8/11/14 but it is violation. In office they have diferent log and they will count it as violation
    3, after 4th break in split break cycle is throwing hours randomly

    FMCSA should take it out of aproved ELD list

  4. The worst for Owner Operators. Absolutely terrible support. Absolutely terrible billing. Absolutely the worst ELD in the industry

  5. Do any of y’all have issues when logging in or out, changing from on-duty to off-duty and the time changes from 1 to 5 minutes, then goes back to 3 minutes. I have video of the system doing this and it cost me my safety bonus from my place of work. Will you compensate for the loss? Because what was on my peoplenet in the truck was way different then what the computer showed at the dispatch office. Any one else had this problem?

  6. PeopleNet said that they have updated the units with the new HOS and it seems they have with the 30 minute as long as the 30 is a solid 30, no split between on/off duty. Otherwise split sleeper stopping the clock? Not so much. Since the updates, the “New HOS” don’t log, GPS isn’t correct, log-in and out isn’t working. Please check different options!!!

  7. Worst ELD device out there. Long wait times on the phone, horrible account manager, bad customer support and they close almost all of their tickets without resolution. They’ll give your drivers bad advice encouraging them to run their log book illegal as they’re customer support are not educated on the regs. I wouldn’t recommend PeoplenNet to ANYONE. Yes, it’s that bad. They have nothing but data diagnostic events which WILL trip up a driver’s log book.

    1. Thanks for your review. Could you say if you have changed to another ELD, if so, which ELD brand are you using now?

  8. Customer Support

    0

    Ease of Use

    0

    Installation

    0

    Suitable for fleets

    1.5

    Features & Technology

    0

    High cost unit and extremely unreliable. Issues almost everyday. Login and logout takes forever, frequent outages while driving down the road. Takes about 2 minutes to clear a trailer # amd enter a new trailer. Best to go with Keeptruckin ELDs. They blow these guys out of the water for a fraction of the cost

  9. The worst experience has been with the transition of the older units on the new platform with ELD’s with PeopleNet. Salespeople that set us up are no longer with the company due to Customer Service issues. Before you consider the higher cost of partnering up with PeopleNet i would call as many smaller truckers on their experiences. Morgan Van Lines is a 80 truck fleet that started out with PN in 2013 with Microsoft Platform and PN didn’t have a conversion for the final hour of 2019 right before the mandate.

  10. I just purchased 8 2018 Freight Liners that have the Peoplenet system.

    It is the ELD as well as cameras etc.

    We need customer support to help us use the system.
    My name is Joe Anzaldi and my company is in Lincoln RI.
    800-255-4256
    janzaldi@originalpizza.com
    Please contact me.
    Thank you, Joe

  11. Before the December 2019 update the Peoplenet units I used in our company trucks work fine most of the time. There were issues with it not logging out. But since the update the units are off line more than they are on. I have lost many hours trying to get logged on or repair an error. More than six times has it logged me on while I was off duty at home. The system even had me driving while on home break. A driver can edit the on duty, not drive time, but there’s no way to edit the on duty drive time. I’d say half the time when I come in to work I’ll log in and Peoplenet will show that I’m out of hour, even after two days at home. I could go on for a long time about how frustrating this system is but I think I’ve made my point. I have no control about what system the company I work for uses, but as a driver I will NEVER recommend Peoplenet. Also, the tables are fragile, the interface is hard to operate. The touch screen is overly complicated and the controls are too small. If you are a major trucking company with a high turn over of drivers, you’ll end up replacing the tables often. I’ve been driving trucks for over 25 years and I’m computer savvy and shouldn’t have too many issues with technology but I do with this system. What I see is a system that wasn’t designed for the audience it was intended for.

  12. Customer Support

    1

    Ease of Use

    0.5

    Installation

    0.5

    Suitable for fleets

    1

    Features & Technology

    0.5

    Peoplenet is one of the worst eld you can get they have no idea what they are doing in all parts of eld they shod not be In any truck

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