J. J. Keller Encompass – ELD with Elog Fleet Management


J. J. Keller Encompass

$199 + $40.50 monthly fee

Customer Support


Ease of Use




Suitable for fleets


Features & Technology



  • Stored in the cloud for up to 6 months
  • User-friendly
  • Suitable for fleets


  • It present issues when AORBD upgrade in 2019 to ELD
  • Connection issues
  • Poor customer service


jj keller best electronics logsJJ Keller Encompass was the pioneer of paper logs, and they made about 80% of paper logbooks. Now that those paper logs are gone. JJ Keller’s ELD solutions are joining other leaders in the electronic logging market.

Our JJ Keller elogs review will examine the pros, cons, costs, and ease of installation.

Company History

JJ Keller is one of the most respected names in the ELD business due to its long history. J.J Keller’s graphic display of a logbook is still used in today’s electronic logging application. Therefore, JJ Keller specializes in trucking compliance.

It will not be an exaggeration to say that J. J. Keller is the pioneer of truck logging, as the company invented the paper logbook in the 1950s. Over seventy years later, they are still among the leading producers of Electronic Logging Devices, commonly known as ELDs, in the USA.

J.J Keller Encompass

If you are considering moving from paper logs to electronic logs, consider that migration is a lot easier with J. J. Keller’s Encompass.

Cloud-Based Integration

JJ Keller encompass is a cloud-based system that captures data from the J. J. Keller ELD device. The data is then displayed through the JJ Keller mobile app. The JJ Keller mobile app can be installed on your phone or tablet without any additional charge.

Using the app, your drivers can:

  • Update duty status
  • Check and certify HOS
  • View GPS coordinates
  • Perform vehicle inspections
  • Browse engine data and vehicle records

The JJ Keller encompass system is based on an online dashboard of file cabinets. It helps fleets manage their day-to-day business tasks and, at the same time, stay compliant with all state and federal regulatory requirements.

All data is stored in the cloud for instant accessibility when required by the management. JJ Keller’s ELD delivers compliance and engine data to JJ Keller encompass. Management can then use the information to make improvements in operations and safety. For instance, they can launch JJ Keller encompass training for the driver to reduce unnecessary speeding and idle time.

Roadside Inspections

The JJ Keller elog solution makes roadside inspections less time-consuming and more effective. It also improves CSA score, offers you best-practice time management, and maximizes fuel use effectively. It will also improve your CSA score, offer you best-practice time management, and maximize fuel use efficiency.

jj keller road side inspection

Also, JJ Keller encompass provides complete protection from DOT audits and interventions. The user is assured that all of J. J. Keller’s electronic logging devices (ELDs) are fully compliant with the ELD mandate at all times.

You will not have to worry about any stressful and costly hardware swap because their E-Log solution will only require software updates. JJ Keller encompass is a versatile compliance management tool. It handles everything from logs to preventive maintenance and drivers’ qualification.


eld compliance

Record Keeping and Reporting

The system also provides various Improvements in everyday business operations, such as automation of the IFTA, plus record-keeping and reporting. All customers who use the JJ Keller e logs system automatically become encompass users, with the compliance and all of the great tools that come along with it.

The E-log device looks like a black box to be plugged into a truck’s diagnostic port. It communicates with the other devices in the back office via Bluetooth and shows all of the relevant info on the display of your tablet or smartphone. The J.J. Keller E-log can provide an all-in-one solution for your fleet, as the company offers its tablet.

J.J. Keller ELD Basic Cost

When purchasing this device, the upfront JJ Keller encompass pricing for the black box plugs into the truck is quite affordable – just $199 per unit.

J. J. Keller Encompass cost

If the trucking company provides the device or the driver uses his own, getting the hardware with a 2-year contract will likely be much cheaper.

The J.J. Keller’s official tablet sells for $349, but there is a one-time implementation and training fee of $199 that you must keep in mind when preparing to integrate this ELD solution into your truck fleet.

Also, equipping your vehicles with the company’s tablet may cost thousands of dollars. However, the best option is to ask your drivers to use Encompass on their smart devices.

The monthly subscription fee, is $25.50 per month per vehicle. And you pay a rough estimate of $15 per month for the cell data plan if you provide your device.

If you use the official J.J. Keller tablet, you will be paying $59 per month per vehicle. And this, however, includes the additional $33.50 per month for the data plan.

Additional JJ Keller encompass costs Per Vehicle

If you have more drivers than the number of vehicles, then JJ Keller encompass costs an extra fee of $3.50 per month.

Also, tracking your trailers’ DVIR records and compliance information will cost you $3.50 per month for each truck. The ALK Co-Pilot GPS for drivers’ navigation is $10 per month.

J. J. Keller Encompass shared solution

When it comes to the J.J. Keller E-log, the cheapest option you can take advantage of would be if your drivers agree to use their smartphones. And this means you will have to pay an upfront sum of $199 for the E-log box and a monthly cost of $25.50. In three years, this will give you a total cost of $1,117 per device.

On the more expensive side of the jj keller elogs would be using the J.J. Keller tablet plus the Co-Pilot navigation. You will end up paying an upfront sum of $548 and a monthly fee of $59. Summing this up for three years gives you a total cost of $3,032 per vehicle.

The E-log provides a device that has a data plan, with an upfront of $199, $25.50 per month, and $15 for the data plan. Your total cost for three years would be$1,657. This sum is very affordable compared to some other providers’ offers.

The actual cost of the JJ Keller e logs can be rather high. We advise you to ensure that you have done the math carefully before integrating their solutions into your truck fleet.

On the bright side, their plans do not require you to sign any contract – You pay as you go.

Basic Features of J. J. Keller E-Logs

Speaking of the basic features of this JJ Keller e logs, we should begin by saying that the device is effortless to use and is designed to guarantee full compliance at all times. However, this is not a surprise, considering that J. J. Keller is an industry leader when it comes to DOT compliance.

  • With this E-log provider, you will always be on the right side of the law and will meet all DOT requirements.
  • The JJ Keller encompass back office system provides various excellent compliance tools. The list includes logs, DVIR, a navigation add-on, and GPS tracking through the back office.
  • Regarding the back office, part of the JJ Keller encompass back office system is dedicated to compliance management. Thus, it can integrate with many different mobile devices to automate electronic logging, in-cab performance, and electronic DVIRs reporting with the EOBRs.

Improvement Areas

Although J. J. Keller is among the leading eLog providers in the USA, we have noticed some areas where improvement is needed. To start with, the telematics features of their ELD are still somehow limited.

  • When you buy something, you first ask how much it costs. The most obvious conclusion from what we shared above is that J. J. Keller’s pricing policy is a bit baffling.
  • On the technical side, many users have reported issues with the device’s usability and hardware issues.
  • And while this is more or less true about any ELD device out there, the more concerning fact is that drivers are still unable to email logs from their device to the back office or the inspecting authorities.

Reasons for Choosing J. J. Keller E-Log

We highlighted the areas where the company can seek further improvement. J. J. Keller Encompass Reason to buyNow, let’s focus on why you should choose J.J. Keller as your trusted E-Log provider.

  • First and foremost, with their device, you can access all of the data that is stored in the cloud for up to 6 months.
  • Second, J.J. Keller e logs are highly adaptable and easy to integrate, regardless of your truck fleet’s size or composition.
  • Next, the device will optimize the fleet manager’s performance and will thus increase the fleet’s profitability. And make regulatory compliance simple.
  • To achieve gradual and flawless implementation and compliance, we advise you to allow a break-in period, wherein your drivers will use both ELDs and paper logs.

Thus, you will get a fully mixed view of performance and compliance. The seamless integration of the eLog system is guaranteed by the name of J. J. Keller. And this is a company that has been focused on helping fleets improve their compliance and safety for over six decades.

Suitable for All Vehicles

The best news about this ELD is that it is compatible with virtually all types and classes of vehicles, thus providing for the successful management of mixed fleets.

When you start with J.J. Keller, all you need is J.J. Keller’s EOBR plus a jj keller mobile app for Windows phones. The J.J. Keller EOBR is available at an upfront cost of $199.

Electronic logs for trucks

Installation Of The EOBR

The EOBRs and all appropriate cables will be shipped to your location upon ordering J. J. Keller’s start-up bundle. The package also includes an installation guide and J.J. Keller training videos located at jj keller online training portal

Even if you have little or no experience with electronic device installation, the setup process takes about 10 to 30 minutes on average. Make sure to plug in the 6 or 9-pin Deutsch connector, then mount it anywhere in the cab.

The startup package includes an adapter for connecting the ELD to a vehicle and an ELD cable for connection. When you order it, ensure that you specify which kind of adapter you need.

As mentioned above, the software only runs on Windows mobile devices using versions 5.0 and above with a data plan or Wi-Fi connectivity. We encourage you to confirm your drivers’ mobile devices’ compatibility with your local J.J. Keller representative.

If your drivers’ mobile devices are incompatible, replace them with Windows-based ones. If your drivers do not have smartphones, PDAs, or laptops, you will need to purchase the devices from J. J. Keller, or other suitable providers.

Purchasing such devices without a data plan is very costly. Therefore, we recommend that you purchase Wi-Fi-enabled phones, laptops, or PDAs for
your drivers.

Installation Of The Software

To begin with, you will get a hyperlink sent to install the J.J. Keller mobile app on your drivers’ PDAs, laptops, or phones.

When the J.J. Keller mobile app is installed, each driver will have a unique username and password that they can use to access the system at the J.J. Keller login page. The password and the username are set up and managed on the J.J. Keller e logs web portal.

Guides and Support

The electronic logging device comes with several essential documents, support instructions, and user manuals. Of these, the Driver’s Quick-start Guide is perhaps the most important.

Next is the Technical Support Guide that you can refer to whenever you encounter any issues with the hardware or the app. If the info in the guide cannot help you fix these, pick up the warranty card and arrange a repair or replacement.

You can also rely on the company’s dedicated 24/7 technical support for the ELD and J.J. Keller encompass users. To facilitate your fleet’s transition from paper to electronic logs, J. J. Keller has also included a Backup JJ Keller logbook in their startup bundle.

If you have some not-so-experienced drivers in your fleet, make sure that they get familiar with the Roadside Inspection Guide, where all steps and procedures they should follow are explained in detail.

They can also take advantage of the E-log Welcome Kit, which guides new users through the set-up of the J.J. Keller encompass system and the installation of the J.J. Keller ELD unit to the truck. It also guides you through the process of installation of the J.J. Keller mobile app on your mobile device.

The Welcome Kit also includes additional resources and tips to make the E-logs and the Keller mobile app on devices run smoothly.

How To Order?

A J.J. Keller encompass E-log Edition is tied with the Driver Vehicle Inspection Reporting (DVIR) management.

  • After placing your ELD order, you will receive an email containing your J.J. Keller login information.
  • At a later stage, the standard implementation package, J.J. Keller forklift training, workplace safety training videos, and other webcasts will be delivered to you by the J.J. Keller subject matter expert.
  • Each webcast will have unlimited uses to accommodate the entire team of your company. And you will be able to explore all the features of the J.J. Keller encompass system at the most convenient time.
  • Comprehensive regulatory compliance management
  • Speedy setup with no downtime
  • No contract, pay-as-you-go billing
  • Some Users report connectivity issues
  • Limited telematics features

Electronic logging devices

Our Final Word On J. J. Keller E-Logs

The industry leader J. J. Keller provides E-logs and the Encompass system guaranteeing a solid place on the FMCSA compliance checklist. The decades of providing paper logs have earned J. J. Keller an outstanding reputation.

For fleets looking to improve their compliance and go beyond the paper logs, J.J. Keller encompass, will be the perfect versatile and user-friendly solution.

Last but not least, it will maximize their efficiency and boost their profits. The J.J. Keller encompass, and ELD is a complete organizational, compliance, and safety solution. It is available right now, but the company also provides free J.J. Keller online training for those of your drivers who have little experience with eLogs.

Using J.J. Keller encompass Fleet Management portal, you’ll be able to check in on data, including:

  • HOS
  • Unit tracking and maintenance
  • Alcohol and drug tests
  • Driver qualification
  • Accident recording
  • Fuel tax reporting
  • Driver performance

When you become their customer, J. J. Keller is responsible for keeping you updated regarding any amendments to the state or federal compliance requirements. Depending on which J. J. Keller E-log solution you choose, the system can standardize functions that are critical to your business.

The J.J. Keller encompass benefits includes driver qualification, Hours of Service, licensing, driver hiring, tracking driver performance, and truck maintenance, and so much more!

We all understand that one size does not fit all. If that is the case, kindly fill out our consultation form and see where we can assist you.

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About the author

Robert Rigman

Robert Rigman

Former independent OTR trucker that left the road to dedicate his time to research new technology for the transport industry. When the ELD Mandate was approved many questions and daily challenges came up and there was no answer to them. ELDdevices.net was born from the combination of my passion for trucking and my affinity for research and writing.

3 Responses

  1. I’m a owner operator. I’m in the oil field industry I’m interested in ur ELD’s. I’m wanting to speak to a sales representative on the phone. I have some questions that have to be answered before I make a decision.

  2. In November of 2018 we called JJ Keller & Associates company and we explained them that we are a delivery service company and that we are looking into how to track our trucks. We were told that with their ELD devices and their services we will be able to track our trucks, usage of the trucks, manage drivers and so on ….BUT after we purchased almost 20 devices, paid for the installation and did the whole setup on the computer and spend all together in the amount of over $7000.00, tracking of the trucks was not working and it is not even posible with this device to track your vehicles. We called and complained and they have the nerve to try to sell us yet another device to accomplish what their device could not do, a GPS location for which we would have to establish the service agreement with yet another company. ABSURD! We called and complained and try to cancel the deal and they just played dumb and keep charging us for monthly services which we never even used. Even after numerous calls to cancel the services they were still charging us. Now finally after more than 6 months of complaining we got the cancelation email and credit for only one month of services. We are now stuck with the loss of $7K and useless devices from JJ Keller. STAY AWAY! We will seek court help

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